Account

Can I use the same email address for both is-admins.ru and is-admins.ru.jp? 

Yes, you can use the same account for both sites. However, you have to purchase subscriptions to the sites separately.

How can I unsubscribe from all is-admins.ru email campaigns?

We’ll never spam you and usually only send interesting offers or important notifications. However you can unsubscribe from everything at //is-admins.ru/eroticasearch/user/notifications. We recommended you keep receiving the system emails to ensure you get important notices about your subscription and/or the state of your account.

Where can I find my purchased video and scripts?

You can find all your purchased videos at //is-admins.ru/eroticasearch/user/videos and your purchased scripts are at //is-admins.ru/eroticasearch/user/myscripts

Using the SLR app and DeoVR player, you can find your purchases under the Playlists section.

I didn’t receive a confirmation mail when signing up

Please check your promotions and spam folders. If it isn’t there please create a support request by following this link //is-admins.ru/eroticasearch/pages/contact. Please make sure that you are logged in to your account when submitting a request.

I can’t confirm my account email. The link in your mail doesn’t work.

Please create a support request by following this link //is-admins.ru/eroticasearch/pages/contact. Please make sure that you are logged in to your account when submitting a request. We’ll confirm your email ASAP.

I would like to cancel my subscription.

Please use the Cancel button on your profile page //is-admins.ru/eroticasearch/user/profile. You’ll receive a confirmation email once your subscription is canceled.